izaas Terms and Conditions

1.1 Registration Eligibility

To create an account on izaas, the following conditions must be met:

• The applicant must be at least 21 years of age.
• The applicant must be a legally capable individual.
• Registration is not permitted if online gaming is prohibited by law in the applicant's area.
• Each person may create only one account.

1.2 Obligation to Provide Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration and at any subsequent stage. If false or misleading information is provided, izaas has the right to immediately cancel the account and forfeit all deposited funds.

1.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are solely responsible for all transactions and activities carried out from your account. In the event of a security breach, notify the support team immediately.

1.4 Account Cancellation and Suspension

izaas may suspend or cancel an account for any of the following reasons:

• Violation of these terms and conditions.
• Engaging in fraudulent or suspicious activity.
• Evidence of operating multiple accounts.
• Bonus abuse.
• Due to regulatory instructions or legal obligations.

2.1 Deposit Terms

The following conditions apply when depositing funds on the izaas platform:

• The minimum deposit amount is ৳500 for each payment method.
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds must come from a payment account registered in your own name.
• Deposits through a third party are strictly prohibited.

2.2 Withdrawal Terms

The following conditions must be followed for the withdrawal process:

• The minimum withdrawal amount is ৳500.
• Withdrawal requests are generally processed within 15 minutes to 2 hours.
• Identity verification (KYC) may be required before a withdrawal.
• Withdrawal funds will be sent only to your own registered payment account.
• Withdrawals may be held if the wagering requirements of any applicable bonus have not been met.

2.3 Anti-Money Laundering

izaas is fully committed to preventing money laundering. Any suspicious financial activity will be reported to the relevant authorities and the associated account may be immediately suspended. If proof of payment method ownership is requested, it must be provided.

3.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit of up to ৳20,000. The wagering requirement for this bonus is 20x (twenty times). This means you must wager 20 times the total of your deposit and bonus amount before withdrawing the bonus funds.

3.2 General Bonus Terms

• Each bonus has a specific validity period; any unused bonus will be automatically cancelled after it expires.
• After accepting a bonus, the original deposit cannot be withdrawn until the wagering requirements are completed.
• Multiple accounts from the same household or the same IP address may not claim a bonus.
• If bonus abuse is proven, izaas reserves the right to cancel the bonus and any associated winnings.
• Separate terms may apply for free spins and other promotions.

3.3 VIP and Cashback Program

izaas offers weekly cashback across four VIP tiers:

• Bronze: up to 0.3% weekly cashback.
• Silver: up to 0.6% weekly cashback.
• Gold: up to 0.9% weekly cashback.
• Platinum: up to 1.2% weekly cashback.

There is an opportunity to advance to a higher tier based on a player's activity and engagement with the platform. Cashback wagering requirements will be communicated separately.

4.1 Game Operation and Fairness

All games available on izaas are operated by certified software providers. Game results are determined through Random Number Generator (RNG) technology, which is completely impartial and automated. There is no possibility of altering results or manipulation.

4.2 Policy on Technical Issues

If a disconnection or technical error occurs during a game, the following rules will apply:

• If a game stops midway, the result will be determined from the last saved state on the server.
• izaas's liability is limited in the event of a loss caused by a technical error.
• The data stored on the game provider's server will be considered final.

4.3 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account cancellation:

• Exploiting software or strategic vulnerabilities to gain an advantage.
• Attempting to interfere with game results.
• Colluding with other players to cheat.
• Using automated software or bots.

5.1 Collection and Use of Personal Information

izaas collects personal information for the purpose of registration and service delivery. Collected information is not sold or distributed to third parties. Please read our Privacy Policy for full details on how information is managed.

5.2 SSL Encryption and Security

All your personal and financial information is protected by SSL encryption technology. We follow industry-standard security protocols to keep your information completely safe.

6.1 Limit-Setting Features

izaas provides various protective measures to ensure safe gaming for players. Through your account, you can set deposit limits, session time limits, and temporary self-exclusion periods. Visit our Responsible Gaming page to learn more.

6.2 Protection of Minors

izaas makes every effort to prevent minors from gaming. Any person under the age of 21 is strictly prohibited from opening an account or playing games. If this is proven, the account will be cancelled and all deposited funds may be forfeited.

6.3 Addiction Prevention

If you notice signs of gaming addiction, please contact our 24/7 support team. We also offer the option of permanently closing your account if needed. Remember, gaming is for entertainment only — never treat it as a source of income or a way to repay debts.

7.1 Limits of izaas Liability

izaas endeavours to ensure uninterrupted service, but will not be held liable for losses arising from the following:

• Internet disconnection or network issues.
• Faults in third-party software or hardware.
• Unexpected technical disruptions or server downtime.
• Service interruption due to legal changes or government directives.

7.2 Intellectual Property and Copyright

All content, designs, logos, text, and software on the izaas website are the intellectual property of izaas or its associated providers. Reuse, copying, or distribution of this content without prior permission is strictly prohibited.

8.1 How to Submit a Complaint

For any dispute or complaint, please contact our support team first. Send a detailed description of the issue along with relevant evidence by email. We will review all complaints and endeavour to respond within a reasonable time.

• Support: 24/7 Live Chat (in Bengali)
• Email: [email protected]

8.2 Final Decision

In disputes relating to game results, server logs and game records will be treated as final evidence. The decision of the izaas dispute resolution team will be considered final. Before any legal action is taken on any matter, an attempt will be made to resolve it through discussion.

8.3 Notice of Changes to Terms

If significant changes are made to these terms and conditions, you will be notified at your registered email address or through the platform's notification section. Continued use of the platform after changes will be considered acceptance of the new terms.